Please note the Product Availability on the Product Page.
Available = In Store Ready for Dispatch / Click & Collect
Backorder = On the way in, likely to be in stock between 4 to 14 working days.
Out of Stock = We don’t have any in stock or on the way in.
*We aim to get all stocked items ordered before 2 PM Daily on the same day courier.
We use Courier Posts Overnight tracked service and you will receive tracking updates via email or watch the status of your order in the My Account section of the Website. (We cannot control any shipping delays and rural delivery may take 1 – 3 days longer)
If your package has been damaged in transit, please ensure you keep all packaging, courier bag, and the original contents, failure to do this may void a Claim.
Urban: $7.99
Rural: $9.99
All orders made in Australia are currently shipped from our New Zealand Warehouse.
We have two different options, both tracked services.
Courier: 4 – 6 Days
Satchel: 6 – 10 Days

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Our repair warranty does not cover the following (including but not limited to):
For devices used in a commercial or business setting, Phone Parts NZ will not be held liable for any consequential loss or damage, including loss of data, productivity, revenue, or interruption of business resulting from repair delays or faults.